Business as usual is a distant memory. As we all settle into ‘the new normal’, companies must develop a new business ecosystem to cope with new ways of working. Meet microlearning.
Amid the chaos of COVID-19, smart businesses have harnessed new technologies, re-shaped processes and embraced remote working. While many competitors folded like cheap deck chairs, these companies haven’t just survived, they’ve thrived. As we enter the next phase of recovery, organisations must keep pace with our evolving business environment.
While challenges vary per industry, along with the tech tools to solve them, one thing remains constant; we are now more distanced than ever. Companies were understandably uneasy about transitioning to remote working, but this forced experiment has brought many surprising and positive benefits, like added flexibility, reduced travel time and fatigue, increased productivity and staff satisfaction.
So much so, most businesses are making remote working part of their future plans, come what may. But a distanced workforce brings distinct demands (try saying that when you’ve had a few) and companies must develop systems and processes to ensure their workforce remains connected, engaged, focused, and committed to shared business goals. This is where microlearning comes into its own.
Whether onboarding new employees, tracking team performance, or running instant temperature checks, integrating a robust and reliable microlearning platform into your business is simply a no-brainer right now. To further illustrate the point, we’ve outlined the areas where microlearning can support your remote workforce to succeed [spoiler alert: microlearning helps everywhere].
7 ways that microlearning can support your remote workforce
1. Staff recruitment
Almost universally, employers are recruiting new starters remotely, shortlisting through online testing and selecting via video interview. Microlearning provides a powerful add-on, delivering information to prepare candidates, checking credentials and enabling varied assessments, with full backend analytics to measure interactions, answers and results.
2. Induction & onboarding
It used to start with pointing out the fire exits, toilets and coffee machine, with eager colleagues on-hand to answer any questions. In the new world, induction has a bigger role, delivering a firm but warm handshake, and providing the first point of contact for key company information and guidelines. Instantly activated and updated, microlearning provides the perfect vehicle to get staff up-to-speed.
3. Employee training
As the name suggests, learning is this platform’s forte, from guiding employees through company-wide processes and best practice, to delivering team-specific training, with measured outcomes. Courses can evolve over time, with new content automatically pushed to selected teams and groups. Badges and rewards can be designated for course completion, specific milestones and achievement levels.
4. Performance tracking
Beyond the bottom-line, it can be tricky to keep track of team performance. Microlearning allows regular monitoring and scheduled assessments, with results tracked over time and measured against KPIs – all without intrusive phone calls, emails and meetings. Again, everything is measured in the backend, for simple analysis, progress tracking and reporting.
5. Instant temperature checks
Perhaps the biggest downside of reduced face-to-face contact is the de-humanised nature of our daily business. The morning ‘hi, how are you?’ and the quick chat in the kitchen are gone. We may push out the odd WhatsApp message or hop on a Skype call but it’s easy to get absorbed in your own work reality. Microlearning enables ad-hoc and scheduled temperature checks at scale or for specific teams, with responses recorded to signposting issues and trends for HR and management.
6. Health and wellbeing
Remote working comes with health challenges. Working in isolation, adopting bad posture, not taking regular breaks, forgetting to eat (or snacking too much), the list goes on. Beyond asking employees how they are, companies can use microlearning platforms to proactively implement health and wellbeing programmes. From physical exercise regimes to mental health education, the scope is vast. And while you can’t force remote workers to be healthy, you can certainly nudge them in the right direction.
7. Corporate communications
Sounds a bit formal, doesn’t it? And while microlearning can be used to disseminate the latest legal spiel and procurement protocol, it can also be a vehicle for just getting the word out, about anything and everything. It’s a great way to test new campaigns and messaging, deliver topical news updates and share vital company changes…but you can also signpost the new canteen menu or take a quick poll on Christmas party options. And of course, everything can be tracked to prove compliance and gauge interest.
Meet Plasmo, the future of business engagement
If you’re onboard with all that, we have the perfect tool for you – the Plasmo Digital Engagement Platform, which enables businesses to harness the power of microlearning to keep their remote workforce motivated and connected. Get in touch or follow the link below for more.